FAQ's
Who Are We?
What makes Riize different?
How do I get started?
How can I contact support?
To get in touch with our dedicated support team, you have a couple of options. You can conveniently reach out to us by clicking on the “Chat” feature on our home page. Our customer service team is available to assist you seven days a week from 8am to 5pm CST.
If you prefer to speak with someone directly, you can give us a call at (888) RIIZEUP. Our friendly representatives will be more than happy to address any questions or concerns you may have.
What is your cancellation & refund policy?
You have the flexibility to cancel or modify your subscription at any time. We kindly ask that you submit your cancellation request at least 72 hours before your next refill date to ensure smooth processing. As part of our commitment to your satisfaction, we also provide a generous 30-day guarantee. This means that if for any reason you are not completely satisfied with our service within the first 30 days, we will gladly offer a refund
Do you offer samples?
Unfortunately, we do not offer samples of our prescribed drugs. However, we understand the importance of finding the right prescription for your unique needs. That’s why we offer a free consultation to ensure you receive the appropriate medication. While we cannot provide samples, we do offer a money back guarantee to ensure your satisfaction. Rest assured, we are committed to providing you with the best possible solution for your health.
What qualifications do the healthcare providers have?
Our healthcare providers are highly qualified and licensed medical professionals in their respective states. They possess the necessary licenses, expertise, and experience to provide exceptional care in the field of men’s and women’s sexual health. Our team includes primary care physicians and a range of other specialists who are dedicated to addressing the unique needs and concerns of our patients.
Is my personal and medical information kept confidential?
Rest assured, your personal and medical information is treated with the utmost confidentiality and privacy. We understand the sensitive nature of this information and have implemented robust security measures to ensure its protection. Our commitment to your privacy is unwavering, as we adhere strictly to the regulations set forth by HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health). To give you peace of mind, we encourage you to review our comprehensive Privacy and Security Policy, as well as our Terms and Conditions. These documents outline the specific protocols we have in place to safeguard your data and maintain the highest standards of privacy and confidentiality.Privacy and Security
How much does a telemedicine consultation cost?
The telemedicine consultation is completely free of charge. We believe that everyone should have access to quality healthcare without any additional costs. That’s why we have bundled the cost of the consultation into the price of the medication, ensuring a seamless and affordable experience for our customers. So you can receive expert medical advice and treatment without worrying about any extra fees. Your health and well-being are our top priority, and we are committed to providing accessible and affordable healthcare for all.
How long does it take for a provider to review my medical chart after I submit the answers to the questionnaire?
Our dedicated team of providers understands the urgency of your medical needs. That’s why we strive to review your medical chart promptly upon receiving your questionnaire. In fact, our providers typically complete their initial review within an impressive 24 hours.
We value your time and want to ensure that you receive the care you deserve as quickly as possible. However, if you find yourself waiting for over 24 hours, we encourage you to reach out to us at support@riizeup.com. Our dedicated support team will be more than happy to assist you and address any concerns you may have.
Is insurance accepted for telemedicine consultations and medications?
Unfortunately, we do not currently accept insurance for telemedicine consultations and medications.
What if I have questions or concerns after my initial consultation?
If you have any questions or concerns after your initial consultation, we want to assure you that we are here to support you every step of the way. Our dedicated healthcare providers are readily available through our secure messaging system to address any inquiries or worries you may have during your treatment. Your well-being is our top priority, and we are committed to providing you with the highest level of care and support throughout your journey.
Can I get a referral to a specialist if needed?
Yes, absolutely! In the event that you need specialized care beyond the range of our telemedicine services, your healthcare provider can certainly provide you with a referral to an expert in the specific field. We understand that each individual’s healthcare needs are unique, and we are committed to ensuring that you receive the best possible care. Rest assured, our network of specialists is readily available to address any specialized needs you may have. Whether it is a referral to a cardiologist, a dermatologist, or any other specialist, we are here to support you in accessing the care you need. Your well-being is our top priority, and we are dedicated to providing you with comprehensive and personalized healthcare solutions.
Is telemedicine for erectile dysfunction as effective as in-person consultations
Telemedicine for erectile dysfunction has been proven to be just as effective as in-person consultations, according to numerous studies. Not only does telemedicine offer the same level of care, but it also provides the added benefits of convenience and accessibility. With telemedicine, patients can receive diagnosis and treatment for erectile dysfunction from the comfort of their own homes, eliminating the need to travel or wait in crowded waiting rooms. This not only saves time but also reduces any potential discomfort or embarrassment that may be associated with discussing such a sensitive topic
Do I need a prescription to use Riize products?
When it comes to using Riize products, we have a range of options available to meet your needs. While some of our supplements are available over-the-counter, it’s important to note that our erectile dysfunction and women’s sexual health medications do require a prescription. Don’t worry though, obtaining a prescription is a simple and convenient process.
Through our easy-to-use online telehealth visit, you can connect with one of our healthcare providers who will review your medical history and determine if a prescription is appropriate for you. Our team is dedicated to ensuring your safety and well-being, so rest assured that we will always prioritize your health when evaluating the need for a prescription.
By requiring a prescription for certain medications, we can ensure that you receive the proper guidance and support from qualified professionals. We believe in providing you with the best possible care and ensuring that our products are used safely and effectively.
So, while you may not need a prescription for all of our products, we encourage you to take advantage of our telehealth visit service to ensure that you receive the personalized care you deserve. Experience the convenience and peace of mind that comes with using Riize products under the guidance of our healthcare professionals.
Is this service available in all 50 states in the United States?
Yes, our services are available in all 50 United States, ensuring that individuals across the country have convenient access to the treatment they seek. Whether you’re in California, New York, Texas, or any state in between, our discreet and personalized service is just a few clicks away. We understand the importance of accessibility, and we have developed an easy-to-order process that caters to the needs of individuals and couples nationwide. No matter where you are, our services are here to support you on your journey to better health.
How do I receive my prescribed medication?
When it comes to receiving your prescribed medication, we’ve made it as convenient and discreet as possible. After your consultation, if medication is prescribed, you can sit back and relax knowing that it will be delivered right to your doorstep. We understand the importance of privacy, which is why our packaging is designed to be discreet, ensuring that your personal information remains confidential. With our convenient delivery service, you can avoid the hassle of waiting in lines or making multiple trips to the pharmacy. Simply order your medication and let us take care of the rest.
How soon after being prescribed do I receive my medications?
When you’re prescribed medication by your healthcare professional, we understand how important it is to receive it in a timely manner. That’s why we strive to get your medications to you as quickly as possible
Once your prescription is written and sent to the pharmacy, you can expect to receive it within 2-5 business days, depending on your delivery location. We want to ensure that you have your medications in your hands as soon as possible, so you can start your treatment without delay.
While we do our best to ensure prompt delivery, there may be some factors that could potentially cause slight delays. These include adverse weather conditions, shipping carrier delays or backlogs, or supply chain-related issues. Despite these variables, our team is dedicated to working tirelessly to get your medications to you as quickly as possible
Your health and well-being are our top priority, and we are committed to providing you with the highest level of service. Rest assured that we are doing everything we can to ensure that you receive your medications in a timely manner, so you can focus on your recovery and overall well-being.
How do you store the Rapid Enhanced Dissolving Strip (REDS)
Storing the Riize Rapid Enhanced Dissolving Strip (REDS) is incredibly convenient and hassle-free. Our innovative product can be easily stored at room temperature, eliminating the need for refrigeration. This means that you can keep them anywhere with peace of mind, whether it’s in your home or while you’re traveling.
Not only is our storage method incredibly convenient, but we also ensure that our packaging is discreet, allowing you to maintain your privacy. You don’t have to worry about anyone knowing what you’re using or carrying around.
When you’re in need of the Riize Rapid Enhanced Dissolving Strip, you can confidently retrieve them whenever and wherever you are. Whether you’re in the comfort of your own home or in a different environment, our product is readily available for your usage, ensuring that you have easy access to the benefits it provides.
How long is the shelf life of Riize Rapid Enhanced Dissolving Strip?
The Riize Rapid Enhanced Dissolving Strip has a shelf life of 180 days (6 months) when stored at room temperature.
What types of treatments are available for erectile dysfunction through telemedicine?
Riize understands the importance of providing effective and convenient treatments for erectile dysfunction. Through our telemedicine services, we offer a comprehensive range of treatments tailored to each patient’s unique needs.
By leveraging the power of telemedicine, we eliminate the need for in-person visits to a clinic or pharmacy, offering a discreet and convenient solution for our patients. With personalized treatment plans, we prioritize the individual needs and preferences of each patient, ensuring optimal results and satisfaction.
Riize is committed to providing accessible and effective treatments for erectile dysfunction, empowering individuals to reclaim their vitality and enhance their intimate relationships. Take the first step towards a fulfilling and satisfying life by choosing our telemedicine services today.
What is Rapid Enhanced Dissolving Strip (REDS)?
Our revolutionary Rapid Enhanced Dissolving Strip (REDS) sets us apart from the rest. Unlike most of our competitors, our REDS have a higher bioavailability, meaning they work faster and provide longer-lasting results. Our advanced delivery system ensures precise dosing that is both discreet and easy to take. We take pride in our ability to tackle challenges faced by individuals and couples, and we combine this innovative approach with top-notch quality and exceptional customer service.
What advantages does Rapid Enhanced Dissolving Strip (REDS) have over traditional pills?
Introducing the Rapid Enhanced Dissolving Strip (REDS) – a game-changer in the world of medication. Unlike traditional pills, REDS offers a multitude of advantages that are bound to revolutionize the way you take medicine.
First and foremost, REDS acts a staggering 5 times faster than conventional pills. Imagine the sheer convenience of a medication that swiftly alleviates your symptoms, allowing you to get back to the situation at hand.
But the benefits don’t end there. REDS boasts a higher absorption rate, meaning that your body can make the most of every single dose. Why settle for medication that takes its sweet time when you can experience the rapid relief that REDS provides?
Accurate dosing is another area where Riize REDS truly shines. Our advanced delivery system ensures that you receive the precise amount of medication you need, without any guesswork. Gone are the days of putting more on any one ingredient over another, and having more in your system than needed. With REDS, dosing is effortless, discreet, and hassle-free.
At Riize, we are dedicated to improving the lives of individuals and couples alike. We understand the unique challenges you face, and that’s why we’ve designed Riize REDS to meet your specific needs. Our commitment to innovation goes hand in hand with our unwavering focus on quality and exceptional customer service. When you choose the Riize REDS, you’re choosing a product that not only delivers outstanding results but also provides an experience that exceeds your expectations.
Experience the future of medication. Choose Riize Rapid Enhanced Dissolving Strip (REDS) today.
Do you offer any products designed for the sexual needs of women?
Yes. Our revolutionary Riize Scream Cream will transform your intimate moments with your partner. Imagine carrying a sleek and compact package in your purse, filled with a tantalizing elixir designed to awaken your senses from the very core of your being. With this groundbreaking product, your body will have a head start while your mind is being stimulated in the most exhilarating way.
Is the Scream Cream flavored?
The Scream Cream does not have any flavor. It is important to note that there is a warning against using it for oral sex, as the active ingredients in the cream should not be ingested orally by another person. It is crucial to remember that Scream Cream is a prescription drug and should only be used by individuals with a valid prescription.
Do you need a prescription for Riize Scream Cream for women?
Is a prescription required for Riize Scream Cream for women? Absolutely. This incredible product is a prescription-based solution that guarantees optimal results tailored to your unique needs. Take advantage of our complimentary online consultation to ensure you receive the perfect solution for your desires. Our team of highly skilled physicians is readily available to address any inquiries you may have, ensuring complete satisfaction.